Legal

Privacy Policy

This Privacy Policy explains how Zelqavoryn collects, uses, discloses, and safeguards information when you visit our website or use our services. This is a general draft template provided for informational purposes and should be reviewed by a qualified professional before publication, as it does not constitute legal advice and may not reflect the requirements of any specific jurisdiction.

1. Introduction

Zelqavoryn ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy applies to all visitors, users, and others who access our website and related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following categories of information:

  • Contact information such as your name, email address, and phone number when you request a demo or contact us.
  • Account information such as login credentials and profile details if you create an account.
  • Usage data including pages visited, time spent on the Service, and interactions with features, collected automatically through cookies and similar technologies.
  • Device information such as browser type, operating system, and IP address.
  • Any other information you voluntarily provide when communicating with us or submitting forms.

3. How We Use Your Information

We may use the information we collect to:

  • Provide, operate, and maintain the Service.
  • Respond to enquiries, requests for demonstrations, and support questions.
  • Improve, personalise, and expand the Service based on usage patterns.
  • Communicate with you about updates, changes, or relevant information regarding the Service.
  • Detect, prevent, and address technical issues, fraud, or misuse.
  • Comply with applicable legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. Cookies are small data files that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you do not accept cookies, some portions of the Service may not function properly.

5. Sharing and Disclosure of Information

We do not sell your personal information. We may share information in the following circumstances:

  • With service providers who perform functions on our behalf, such as hosting, analytics, or communication tools.
  • To comply with a legal obligation, court order, or governmental request.
  • To protect and defend the rights or property of Zelqavoryn.
  • In connection with a merger, acquisition, or sale of business assets, subject to appropriate confidentiality arrangements.
  • With your consent, or at your direction.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

7. Data Security

We implement reasonable technical and organisational measures designed to protect the information we hold from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include the right to access, correct, update, or request deletion of your information, object to or restrict certain processing, and request a copy of the information we hold about you in a portable format. To exercise any of these rights, please contact us using the details provided on our website.

9. Third-Party Links

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to, and processed in, locations other than your own. Where such transfers occur, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information in accordance with this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will indicate at the top of this page when it was last updated. We encourage you to review this policy periodically for any changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the contact details listed on our website. This document is a general template and should be customised and reviewed by a qualified legal professional to ensure it meets your organisation's specific obligations.